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Please reach us at dreambigswimacademy@gmail.com if you cannot find an answer to your question.
We ONLY teach private 1-on-1 lessons to students 16 months & older. We do not do group classes except for our competition level swimmers and our seasonal infant classes (3-15 months).
Lessons are scheduled once a week for 30 minutes (25 minutes of instruction & a few minutes for play and rewards.) The day and time you choose does not change until you request a change or we switch seasonal hours.
Watch the Tutorial Video here.
The Parent Portal has many features that allow you to create an account, search for availability, enroll into lessons, and more.
If you have had a child swim with us before, you already have an account and there is no need to create a new one. Simply send us an email to reactivate your account. We keep your information on file for two years.
After you log in to your account, follow the “Looking for a Class” option.
Click here for a video tutorial.
Once enrolled, you own this day and time. We will see you or your child each week in this class until you give us written notice to end your class.
For absences and makeup eligibility see FAQ.
Enrollment Hints: Filters sometimes act weird. If you are having trouble finding a lesson that you saw online, please remove all filters and double check the lesson description as some lessons are age restricted.
All children under 36 months, regardless of potty training, or older children who are not potty trained must use a Happy Nappy Duo™ Duo non-disposable swim diaper under their swimsuits.
The Happy Nappy Duo™ is the most advanced reusable swim diaper in the world.
It’s the only diaper system you will ever need for your baby’s swim class. Inside the form-fitting design that has been approved by swim schools like ours to replace traditional double diapering, there is a highly technical active silver inner layer, which is scientifically proven to kill pathogens that cause stomach bugs like Cryptosporidium, E.coli, and COVID-19. Killing these bugs inside the diaper, before they can enter the water, makes the pool safer for your baby and for other swimmers too.
Not only will this save you time and money, it also helps the planet by not contributing to the millions of tons of disposable diaper waste per year.
Long-lasting, reliable, and with a naturally antibacterial layer to help stop the spread of infections, the Happy Nappy Duo is the only swim diaper you will ever need!
Click here for the tutorial video!
We provide all equipment and FUN for lessons. If your student has a favorite water-safe item, toy, or bath accessory that they want to bring, OK!! Familiar items help students feel safe & secure and promotes learning.
You will need to bring a wetsuit or swimsuit, and a towel (we suggest 2). If your swimmer has long hair, you may want a swim cap (silicone is easiest) or a hair band. Please secure student's hair before lessons to decrease distractions.
We do not provide goggles or require them for our program. However, we strongly suggest them for upper level swimmers as they begin strokes. If you are going to purchase your own goggles make sure they have 2 straps in the back and are made from a soft, silicone type material. THE GENERIC 3-PACK AT WALMART WILL NOT WORK and THEY BREAK EASILY. IF THEY HAVE ONE SOLID BAND - THEY WILL NOT WORK.
Our preferred brands:
We have Cressi brand goggles for sale for $12 at the pool. **We reserve the right to give students googles and bill the account if we deem necessary.**
Yes, really.
It gets cold and little ones have a hard time keeping warm. (Even our instructors wear them!)
Our students are not playing and splashing. They are doing work & learning. Swimming takes place on the surface of the water and though the water is heated, the air above the water can feel very cold. Millsop is a very old facility with NO air temperature control and obviously, we have no control of the outdoor weather.
For these reasons, all children 4 & under, must have a wetsuit from September-May.
Little Dreamers classes must wear full-length wetsuits ALL year.
Thinner children or children who chill easily should also wear wetsuits regardless of age or season.
Click here for a tutorial video!
Wetsuits are designed to trap water inside the suit & use body heat to warm the trapped water. Wetsuits should be snug fitting at the wrists, ankles and neck and made from neoprene material.
Improperly fitting wetsuits will not work. Cold/shivering children will be removed from the pool and the lesson forfeited.
"Rashguards" (long sleeve shirts) are NOT wetsuits. They are made from nylon and are for sun protection only. These do not provide any warmth.
BUYING A WETSUIT:
Material: NEOPRENE - nylon, cotton, and other materials do not provide warmth
Thickness: This is measured in millimeters - mm. The greater the thickness, the warmer the suit.
• Very thin children or under age 4: 2 – 3mm
• Older students or those who do not chill easily: 1.5-2mm
Length:
Very thin children and those under 4 should have FULL length suits for colder months. (November-April)
Several varieties are available in the School Store on SwimOutlet or on Amazon.
Here at DBSA, our lessons are tightly scheduled because we have limited pool time.
Our instructors are not allowed to answer questions, take payments, deal with requests, talk about policy or give updates/progress reports and other information. Our instructors are just that - SWIM instructors.
WHY can't they talk to you...
1. We have dedicated office staff/personnel who can answer you much more accurately than the individuals who are only trained to teach your child life saving skills. Swim instructors generally cause miscommunication or mishaps when asked something outside of their job duties. Our swim instructors are just that - Swim Instructors. It takes over 2 months and 60+ hours to be one of our swim instructors - they don't have time to learn the policies and office technicalities.
2. You are paying them to teach your student and so are the parents after you, and after them, and so on for the day.
If our instructors stop to answer every question, it pushes the whole schedule back for the day and at some point, students are going to lose lesson time because we run out of pool time.
If you have ANY questions, concerns, thoughts, or want a progress report: send us a message. Those paid to do communication will be more than happy to give you all the information you seek!
Tuition and fees are due BEFORE your first lesson. YOU CANNOT BRING PAYMENT WITH YOU TO YOUR FIRST CLASS.
Your first month’s tuition pays for the number of lessons you will swim in that month.
Payments are NOT automatic! YOU must log in and pay to avoid late fees and other charges.
Future tuition is billed on the 15th of each month and will vary depending on the number of classes scheduled in the month (see calendar). Billing will continue automatically until you submit your cancellation notice.
Monthly tuition is usually - but not always - the same.
Example: Sometimes there are 5 Wednesdays in a month and sometimes 4 (and let's not talk about February!). The total monthly tuition is dependent on the days you swim in a calendar month.
For the health and safety of all swimmers and staff, if your swimmer has any symptom of illness (fever, stomach upset, cough, diarrhea, etc), we ask that you report the absence and do not attend your swim lesson until symptoms have gone away.
Find out of you are eligible here.
Find out how to schedule a make-up lesson here.
Please note:
**You may NOT notify an instructor during lessons. Verbal notification is never accepted nor personal messaging staff.**
**Special needs make up lessons will need to contact us for available days/times.**
Click here for a tutorial video.
To schedule a make up lesson, search for "Make up lessons" under the available classes and enroll! You will receive an email notification verifying your enrollment.
Make up lessons must be scheduled by 8 am to allow time for lesson preparation and schedule adjustments.
Make up lessons cannot be scheduled within 2 hours of the regularly scheduled lesson. NO exceptions.
NO - our instructors are not WSI certified.
So what? Well...there is a BIG difference.
WSI is a Red Cross "water safety instructor" course that can be completed in a total of 30 hours with 7 of those hours online only. ONE "certified" WSI instructor can oversee multiple other untrained instructors with a large number of students. SO...most "swim lessons" are lifeguards or high school swimmers working for community service with little to no training.
As an accredited swim school, we have a peer-reviewed certification program for our instructors. We require at least 60 hours of in-water training in addition to 10 hours of online course work established by the nation's leading swim schools. We also require in-water continuous education training for all instructors every 3 months.
Our instructors write out individualized lesson plans for each student at the beginning of the shift and fill out skill sheets for each student at the end of the shift to maximize retention and progression for the next week.
If you pay by credit card/bank draft there are processing fees associated with it. After billing and payments, the processing fee is added to your account. No need to make a special payment. You can simply pay with your next bill. If you don't want to incur a processing fee, pay with cash or check for your next invoice.
Click here for a billing tutorial video.
Consistent attendance and repetition in the lessons are critical for success. Each child progresses at their own pace, but a minimum participation of two months is required as this will give the best chance for all swimmers to become accustomed & blossom.
Of course, you may come more than once a week AND students see HUGE progression with multiple lessons, but it is not a requirement.
When you enroll the day and time you chose do not change and we try our hardest to keep the same instructor for consistency!
If you want to do extra lessons (which we highly recommend for better progression), you can always enroll in a "Make-up Lesson" and do an extra lesson for $20. These bonus lessons help students progress at a much faster rate! Don't fear about a new instructor - all our instructors pass the same training and we keep specific notes on your swimmer's progress each week, so that we can pick up right where you left off!
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